For Credit Application, Terms & Conditions 2023 – Please download this pdf document here, fill it out and send it to your sales representative.
Preliminary Cargo Claim Form
For Preliminary Cargo Claim forms, download this pdf document here, fill it out and send it to the following email hpl.claims@hplapollo.com.
Formal Claim Form
For Formal Claim form, please download this pdf document here, fill it out and send it to the following email hpl.claims@hplapollo.com.
Guidance to File a Claim Request
To guide you in the process to present a claim with the carrier of your shipment, please read this document: Guidelines to File a Claim Request.
Evidence of Damage or Loss
Every claim request must be completed with a set of evidence of the damage or loss suffered. Please download here the list of documents requested for all claims.
